PERFORMANCE MEASUREMENT IN COMMERCIAL DIPLOMACY

Commercial diplomacy is an important part of diplomacy. It is likely that in post-COVID-19 times, it will become even more important as a means contributing to faster economic recovery of countries. Performance measurement has been gaining importance in commercial diplomacy practice. It is not only about controlling people, identifying weak points and dysfunctions, and possible repressions, but also serves many positive purposes (e.g. improving operations, building trust with stakeholders, or enabling data-based advocating for higher budgets). The article will discuss what metrics can be used to measure performance in commercial diplomacy



Piotr Hajdecki

Piotr Hajdecki is an ex-commercial diplomat of Poland and former executive director of Polish-Lithuanian Chamber of Commerce with over 15 years of experience in public and private sector. Currently, he works as a senior advisor at Business Finland, Europe Central Hub in Warsaw. As a practitioner, he is a guest lecturer in Economic Diplomacy, a post-graduate programme held at SGH Warsaw School of Economics, where he teaches Contemporary Challenges Facing Economic Diplomacy and International Negotiations. He holds a master’s degree in International Trade from Cracow University of Economics (Poland), a master’s degree in Law from Jagiellonian University (Poland), and an Executive MBA from Stockholm University, School of Business (Sweden). Currently, he studies towards a master’s degree in Digital Transformation at Kyiv School of Economics. He has published in: Gazeta Samorz?du i Administracji (Journal of Local Government and Administration), CEO Magazyn Kadry Zarz?dzaj?cej (CEO Magazine of Top Executives), and Personel i Zarz?dzanie (Personnel and Management). He specialises in economic diplomacy, science and technology diplomacy, international negotiation, marketing, and management.


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